FCC cracks down on robocalls

Understanding the Latest FCC Rules on Robocalls

In an effort to combat the persistent and invasive issue of robocalls, the Federal Communications Commission (FCC) has recently introduced new rules aimed at providing consumers with greater protection and reducing the prevalence of unwanted automated calls. These rules signify a crucial step in the ongoing battle against the nuisance of robocalls that have plagued phone users for years.

Key Provisions:

  1. STIR/SHAKEN Implementation: One of the central components of the FCC’s new rules is the implementation of the STIR/SHAKEN framework. STIR (Secure Telephone Identity Revisited) and SHAKEN (Signature-based Handling of Asserted Information Using Tokens) work together to authenticate and verify caller ID information. This technology helps ensure that the displayed caller information accurately reflects the origin of the call, making it more difficult for fraudsters to disguise their identity through spoofing.
  2. Call Blocking Tools: The FCC has encouraged and empowered phone service providers to utilize call blocking tools more effectively. These tools help identify and block potential robocalls before they reach the intended recipient. By leveraging advanced algorithms and call analytics, these tools can distinguish between legitimate and suspicious calls, providing consumers with an additional layer of defense against unwanted communication.
  3. Do-Not-Originate (DNO) List: The FCC has also established a Do-Not-Originate (DNO) list, which includes numbers that should not be making outbound calls. This list is designed to prevent scammers from using certain numbers to initiate robocalls, helping to curb the spread of fraudulent activities. Phone carriers are now required to implement measures to block calls from numbers on the DNO list.
  4. Enhanced Transparency and Reporting Requirements: To empower consumers further, the FCC has introduced enhanced transparency measures. Phone service providers are now required to provide more detailed information about the source and nature of incoming calls. Additionally, carriers must offer free and easy-to-use tools for consumers to report and block unwanted calls.
  5. Extended Statute of Limitations: The FCC has extended the statute of limitations for enforcement actions against those who violate robocall regulations. This extension allows regulatory authorities more time to pursue legal action against individuals or entities engaged in illegal robocall activities.


The new FCC rules regarding robocalls mark a significant milestone in the ongoing battle against this pervasive and irritating issue. By implementing technologies like STIR/SHAKEN, promoting the use of call-blocking tools, establishing a Do-Not-Originate list, enhancing transparency, and extending the statute of limitations, the FCC aims to create a more secure and trustworthy telecommunications environment for consumers. These measures represent a concerted effort to stay ahead of evolving robocall tactics and protect individuals from falling victim to fraudulent schemes and scams. As these rules take effect, consumers can look forward to a reduction in the number of unwanted robocalls disrupting their daily lives.